Answer: Delivering is the easy part. Once assigned and picked up, not too much goes wrong. Figure that once the vehicle is picked up, that it will take 1 day of transit time for every 500 miles distance. Details:100-500 miles takes 1 or 2 days
So it could be a few days or a couple weeks that you are waiting for your vehicle, depending on the distance, weather conditions and population centers. The car transport carriers usually estimate about 10 days on coast to coast trips, but most times they are faster. Better to pleasantly surprise than to be disappointed, right?
Answer: Yes your vehicle is insured. It is our job to make sure that is so. We automatically and instantly email you an order confirmation explaining the whole process upon entering your order either online or with one of our representatives. Once your vehicle is assigned, it usually gets picked up within a day or two (sometimes on the same day) of the assignment. That information also gets automatically emailed to you. Then our driver calls your pickup contact.
When the driver picks up your vehicle for shipping, he will do a detailed examination on the Bill of Lading and Vehicle Inspection Report. You will both sign that form and you should receive a copy.
The driver will call again from the road, this time your destination contact, as he gets closer so as to schedule an approximate time for delivery. The Bill of Lading and Vehicle Inspection Report will be there upon delivery so that your contact can re-inspect the car. Your vehicle will be likely dirty from the road, but otherwise should still be in the same condition that it left.
The auto transport driver will take every precaution to deliver your vehicle without incident. However, if damage should occur, you must report it upon delivery and note on the Bill of Lading and Vehicle Inspection Report. Regardless, you need to pay the carrier the balance owed for the shipment for services rendered because nobody can determine fault at time of delivery. It is important that you and the transport driver sign the inspection papers, or at least you. Claims cannot be processed by the driver’s insurance company if damage is not noted at time of delivery. We recommend digital photos of before and after. A picture is worth a thousand words, right? Please know that damages are statistically very rare, which is why new car manufacturers also ship that way.
Answer: In 2 steps. First place a nominal deposit using your credit card or checking account either on the order form online, or over the phone by calling 480-448-9998 when you enter an order with one of our representatives. Secondly, upon delivery of your vehicle, please pay the carrier directly with cash or money order made out to that name (not us). The car transport carriers want something liquid that cannot be reversed or stopped, because once they have performed their service, that can’t be reversed or stopped either. So in our experience, this method is the fastest and most reliable. We go to work with a deposit, and the carrier is more inclined to haul seeing cash or a money order. Nothing else works as well. So please use our vehicle shipping rate calculator to set up your order today. This day no other company does it as well.